ADEL – The Dallas County Recorder’s Office announced plans to reopen by appointment only beginning Monday, June 1. This reopening will allow for in person appointments to process vital records requests, marriage applications, DNR vehicle registrations and real estate recording.
At this time due to the closure of the U.S. State Department’s Passport Agency, we are not able to reinstate the processing of U.S. Passport services. Upon the reopening of the federal agency, we will reinstate those services by appointment only. Additionally, the Recorder’s Office will no longer provide services to acquire hunting and fishing licenses. These services have never been a requirement of the office and were always provided as a convenience for our resident. We encourage the public to utilize many of the private businesses (hardware stores and sporting goods stores) throughout the County and across the State that provide these services.
On March 16, due to the COVID-19 outbreak, the Dallas County Recorder’s Office closed its doors to the public while continuing to provide all of the services statutorily required of the office from behind closed doors. This happened by providing services over the phone, via mail and through electronic submissions. Out of an abundance of precaution, we are encouraging the public to continue to obtain services via phone, mail or through electronic submissions and only make an in person appointment if necessary to conduct business.
To make an appointment, ask questions about services, or obtain services over the phone please call 515-993-5804. While not required for an appointment, it is encouraged that public visitors to the Courthouse wear face coverings for their own safety as well as that of others around them. It is the goal of the Recorder’s Office and staff to continue to provide outstanding customer service while ensuring the safety of our staff and public visitors.
The Dallas County Board of Supervisors passed the following Policy Statement regarding COVID-19 precautions.
Dallas County Board of Supervisors value the safety and well-being of the community members and our employees. As the State of Iowa continues to ease regulatory restrictions in areas impacted by COVID-19 the Dallas County Board of Supervisors continue to ensure reasonable precautions are implemented to slow the spread of COVID-19 and protect the safety of those we serve. The Dallas County Board of Supervisors continues to encourage all citizens to take the following precautions during normal routines and when conducting business with Dallas County.Stay home when even mildly ill (the kind of illness that normally wouldn’t prevent you from your everyday activities)Limit social gatherings to only members of the same household who reside together.Call your doctor if you develop symptoms such as a cough, fever, or shortness of breath, and have been in close contact with a person known to have COVID-19.Cover coughs and sneezes with a tissue or your elbow/upper arm and avoid touching your eyes, nose and mouth.Wash hands frequently with soap and water for at least 20 seconds.Wear a facial mask when making essential trips where distancing is not possible.Maintain a 6-foot distance from people outside your household, including co-workers when possible.
In addition to public health mitigation practices, several Dallas County Departments have implemented additional precautions to reduce the risk of exposure to the public and employees, these measures include, but are not limited to;Installation of transparent protective shields in areas of frequent face-to-face interaction.Increased daily sanitization schedule in accordance with CDC Guidelines.Conduct web or telephone based meeting or use scheduled appointments to minimize congregation.Increased signage related to public health mitigation measures, including encouraging the use of facial masks while conducting county business.Placement of adequately spaced floor markers.Relaxed leave policies for employees who are potentially ill.